The purpose of the Ontarians with Disabilities Act, 2001 (ODA) is to improve opportunities for people with disabilities and to provide for their involvement in the identification, removal and prevention of barriers to their full participation in the life of the province. To this end, the ODA requires each hospital to prepare an annual accessibility plan; to consult with persons with disabilities in the preparation of this plan; and to make the plan public.

Our Accessibility Standard for Customer Service policy can be accessed by contacting the hospital via email, by phone or in person.

Click here to view Annual Accessibility Plan 2010/2011
(PDF Format - Adobe Reader Required)